Frequently Asked Questions
Everything you need to know about buying and using Luny Tales, explained in a clear, kind, and easy-to-find way.
Quick answers
Clear answers about purchase, access, and daily use.
Purchase
What exactly do I receive when I buy Luny Tales?
You receive an illustrated interactive PDF designed to support the bedtime routine. Inside the PDF, you will find the links to access the audio content available for that experience.
Is this a one-time purchase or a subscription?
It is a one-time purchase, not a monthly subscription.
Access
How do I access my purchase after paying?
At the moment, the purchase is processed through Hotmart. After completing your payment, Hotmart will show you the steps to access your content. If you cannot find it later, first check your purchase inside that platform.
Can I download it again later?
Yes. You will be able to access your purchase and download it again through your Hotmart account, depending on the options enabled on that platform. If you cannot find your content later, first check your access inside Hotmart.
Use
What devices can I use it on?
You can read it on a phone, tablet, or computer, as long as the device has a PDF reader. The experience is designed to be flexible and easy to use across different formats.
Do I need internet to read or listen to it?
You may need an internet connection to access your purchase and open the audio links. Once the PDF is downloaded, you can read it on your device.
How does it work with Alexa?
To use Luny Tales with Alexa, open the Alexa app and tap More in the bottom bar. Then go to Skills & Games, search for Luny Tales, and enable the skill. Once it is activated, you can ask your Echo devices to open it by saying: “Alexa, open Luny Tales”.
Coming soon
Will there be more stories or a printed version?
Yes. Luny Tales is designed to grow with new stories, future volumes, and a possible printed edition.
Need additional help?
If your question is not listed here, contact us and we will help you personally.
hello@lunytales.com